Frequently Asked Questions
Below you'll find answers to the most common questions about my artwork, commissions, Prints, Prints+, Originals, shipping, timelines, and more. This page helps you understand exactly what to expect when ordering textured artwork from me.
Artwork & Products
What types of artwork do you offer?
I offer three main types of artwork: Prints, Prints+, and Originals. Prints are high-quality reproductions with no texture. Prints+ include hand-crafted 3D toppings added by me. Originals are fully hand-painted pieces with both acrylic texture and 3D toppings.
What is the difference between Prints, Prints+, and Original Artwork?
Prints — High-quality reproductions of my original artwork with no 3D texture. They are the most affordable option and ship the fastest.
Prints+ / Build Your Own — A printed base of my artwork with hand-crafted 3D toppings added by me. You get the look and feel of texture at a lower price than an original.
Originals — Fully hand-painted artworks created from start to finish by me. These include textured acrylic brushstrokes and 3D toppings.
What materials do you use?
I work primarily with acrylic paint and use a range of mediums to create hand-crafted 3D toppings. Prints and Prints+ are produced using high-quality fine art printing processes to ensure colour accuracy and longevity.
Do you offer framing?
Yes. Framing options are available for Prints, Prints+, and Originals. You can choose a frame that suits your space and style.
Commissions
Do you take custom commissions?
Yes. If you want something personalised, a specific food item, a certain colour palette, or a piece that fits your space perfectly, a commission is the way to go.
How does the commission process work?
Once you submit an enquiry, we'll chat about what you're after. We'll cover size, colours, subject matter, and any inspiration images. I'll then provide a quote and timeline. A deposit is required to secure your spot. You'll receive progress updates at key stages so you feel confident and excited throughout the process.
Can I request changes during the commission process?
Yes. I offer check-in stages where you can request adjustments. Honest feedback is encouraged so we can make sure your artwork feels right for you.
What if I don't know exactly what I want?
No stress. Many clients come to me with a vibe rather than a full brief. You can share colours you love, photos of your space, or even just the food item you want featured. I'll guide you from there.
Will my commissioned artwork be a copy of another piece?
No. Commissions are inspired by my style, but they are not replicas. Each piece is unique and created specifically for you.
How much do commissions cost?
Commission pricing varies depending on size, materials, and complexity. Pricing is similar to my off-the-wall artworks, but I will provide you with a transparent quote before we commit to anything!
Can I see progress photos of my commission?
Yes. I provide progress updates at key stages so you can see your artwork coming to life and request any tweaks along the way.
Can I request a specific food item?
Absolutely. Whether it's your favourite dessert, a nostalgic childhood snack, or your go-to breakfast, I can create a piece that celebrates it.
Timelines & Shipping
How long will my artwork take to arrive?
Prints ship the quickest. Prints+ take a couple of weeks because I handcraft the toppings and allow them to fully dry. Originals and commissions take longer depending on size, complexity, and my current waitlist. You can expect a 1–3 month timeline for commissions.
Do you ship Australia-wide?
Yes, I ship across Australia. Shipping times vary depending on the product type and your location.
Do you ship internationally?
Yes! If you're outside Australia, reach out and I'll confirm shipping options and costs for your location.
Orders, Returns & Care
Can I return or exchange my artwork?
Because each piece is made to order, returns and exchanges are generally not available. If your artwork arrives damaged, please contact me straight away so I can help.
How do I care for my artwork?
Keep your artwork out of direct sunlight, avoid high humidity, and dust gently with a soft cloth. For 3D toppings, avoid pressing or bending the textured elements.
What payment methods do you accept?
I accept standard online payment methods. If you need an invoice or alternative payment option, just let me know.
Gifts & Bulk Orders
Do you offer gift vouchers?
Yes. If you'd like to gift someone a custom artwork or let them choose their own piece, I can arrange a digital gift voucher.
Can I order a piece as a gift?
Yes. If you're gifting artwork, let me know and I can include a personalised note.
Do you offer bulk or corporate orders?
Yes. If you're looking to decorate a commercial space or order multiple pieces, get in touch and we can chat through options.
About My Art
Can I see your artwork in person?
From time to time I participate in markets, exhibitions, or pop-ups. Keep an eye on my Instagram or website updates for upcoming events.
Is all of your artwork original and created by you?
Yes. Every single artwork you see on my website starts with my own original hand-painted work. Nothing is AI-generated or outsourced.
All Prints and Prints+ begin as high-quality scans of my original paintings. Prints+ also include hand-crafted 3D toppings that I create and apply myself.
Whether you choose a Print, a Prints+, or an Original, you are always receiving artwork that comes directly from my own creative process.
Do you use AI to create your artwork?
No. I do not use AI to design, paint, or generate any part of my artwork. My pieces are created by hand using traditional art materials, my own concepts, and my own painting techniques.
AI is not involved in the creation, design, or production of my artwork in any way.
Are your Prints copies of other artists' work?
Not at all. All Prints and Prints+ are reproductions of my own original paintings. I do not use stock images, templates, or artwork created by anyone else. Everything starts with my own hand-painted originals.
Still have a question?
If your question isn't answered here, start a commission enquiry or reach out and I'll happily help you figure out the perfect piece.
Start a Commission